Shipping policy
When buying my toys (not digital models), I send parcels within 3 days after placing the order. It depends on weekends and holidays.
The estimated delivery time is from 3 to 14 days, depending on the country. I only send parcels by priority DHL express mail.
I will do my best to meet these shipping estimates, but I cannot guarantee them. The actual delivery time will depend on the work of customs and postal service.
Please make sure that your "Send" address is correct. If it comes back to us, you will still be responsible for the shipping cost. And we will make you a list for the 2nd shipping cost.
Buyers are responsible for any customs duties and import taxes that may apply. I am not responsible for delays caused by customs.
Upon receipt of your order, you will either be prompted to begin your download immediately or you will receive an e-mail from us with instructions to complete your download. If you are prompted to begin your download immediately, your completion of the download will constitute delivery to you of the item(s) you purchased. If you receive an e-mail from us with instructions to complete your download, the receipt by you of the e-mail will constitute delivery by us to you of the item(s) you purchased. In case you are unable to download the item(s) you purchase or you do not receive an e-mail from us with instructions to complete your download, you must contact us within 5 days from the date of your order. If you do not contact us within 5 days from the date of your order, the item(s) you purchased will be considered received, downloaded and delivered to you.
To view and/or print a PDF file, Adobe Reader (or a similar program) must be installed on your computer. If you don't have it yet, you can download it for free at: http://get.adobe.com/reader /.